This video tells the story about Annie. Annie is program manager at Soft Inc., a software product company, and she just came back from a Lean Kanban conference. She heard a lot of positive testimonials about the Kanban Method.
She knows that several teams at Soft Inc. use already Kanban but after what she has heard she is wondering if they are getting the most out of it. Annie knows they are using Kanban to visualize work, but at the conference she picked up that the Kanban Method is about much more:
limiting work in progress,
making process policies explicit,
implementing feedback loops and improving collaboratively.
The Kanban Method is an evolutionary approach whereby teams
start with what they are doing now,
pursue incremental, evolutionary change,
respect initial roles and responsibilities, and
encourage acts of leadership at all levels.
Even already after a few weeks you will see a positive impact of The Kanban Method on your daily work. Focus on managing work rather than managing the work instead. As a result, your work will start flowing and you will become better in making predictions. Step by step the agility of your team will improve and you will see significant improvement in your service delivery. Use the Kanban Method for catalyzing continuous improvement, and you and your team will make huge progress in terms of handling change in your organization.